I love when hotels go the extra mile to make sure I (or any of our clients!) are happy.
As I am getting ready for my trip to Cabo San Lucas next week, just got the sweetest email from Esperanza Resort! Narciso, the concierge that will be assisting me during my stay just added his personal touch by customizing my amenities before my arrival.  He requested I send my flight information, robe and sandal sizes and inquired if we have any food allergies to make sure our stay is perfect.  We are certainly feeling pampered already!

Virtuoso Rate for 2013 Includes:
• Upgrade on arrival, subject to availability
• Daily full breakfast, for up to two in room guests
• $100 USD Resort Credit
• Gourmet homemade chocolates delivered on 2nd night!