“We had High Expectations. The Oberoi Lombok Surpassed Them.”
The Oberoi Lombok, found on Indonesia’s Medana Beach, is known as a popular destination for its stellar service, enticing villas & dining options, and recreational activities.
One of our clients recently visited the Oberoi Lombok and came back incredibly impressed by his experience. His TripAdvisor review directs a giant spotlight on how amazing the Oberoi Lombok is. In fact, according to our client, “the Oberoi was beyond amazing”.
Even from the beginning of our clients’ arrival, the staff “pampered them with their attention to the most minute of details” and immediately offered pre-check in “tea and traditional cakes“. This service continued throughout their whole trip even up to their departure where “check out was fuss free”. For them, the Oberoi Lombok “excelled on every service touch point”.
The Oberoi Lombok’s villas are a guest favorite. “Designed in traditional Indonesian style”, the rooms are filled with “local art”, “huge bathrooms”, and are “well-cooled”. Our clients especially loved the “complimentary fruit basket, turndown service, and bottled water in every corner”.
The Lumbung Restaurant, with its Indonesian and Continental offerings, is memorable for the Oberoi Lombok’s guests. The meals are delicious and the service, superb. Our client had “a dietary preference and the staff remembered it every time” he was there. It truly is superb when a service outlet remembers you and your needs so specifically.
Of course, for many guests, recreation is the highlight of their vacation. Our client absolutely loved the activities available at the Oberoi Lombok. The two highlights were the “snorkeling trip to the Gili Islands” on the Oberoi Lombok’s “private jetty”, deemed “an excellent trip out, and the “private cart and pony ride to Tanjung Market & Village”, which is “not to be missed”. The private cart and pony ride was especially beloved as it was a “complimentary trip where the Oberoi Lombok loaded their cart with an icebox with bottled water and cold towels” in case our clients were overheated. These two trips were definitely experiences to remember.
The Oberoi Lombok undoubtedly took an extra leap to make our clients’ trip a roaring success. Our client knew that what made the trip “extra special was the excellent heartware and hardware of the Oberoi Lombok”. At the end they even thanked us for “a truly superstar start to end service” and we are honestly just so happy that they had such an amazing time.